mission, values & products

Your Life is Personal, We're Here to Protect It.

We take the time to understand your unique risks and goals, so we can match you with coverage that’s designed around your life, not someone else’s.

request a quote
our promise to you
Our Mission
At Gaudette Insurance Agency, Inc. our mission for 100 years has remained the same—to meet and exceed the expectations of our clients each and every day.

Family Owned.
4 Generations.
Since 1926.

Gaudette Insurance Agency, Inc. began in 1926, being founded in Grafton, MA. From our founding, our mission was to lead with client-focused service that caters to your specific needs and places your interests at the forefront. As a result, we’ve grown into a fourth-generation, award-winning, highly-reviewed agency. Part of that success is that we make it easy for you to work with us by matching you with an experienced agent you will grow to know and rely on when you have questions or need assistance when the unexpected occurs. Our team is focused on fostering lasting professional relationships developed over time that are forged in trust.

We have a history of exceeding expectations.

We are your local independent insurance agency and that means one thing, we work for your benefit with your best interest at heart. Rather than working for one insurance company, we can access quotes and policy options from over 30+ carriers, and compare each product while carefully finding a match to fit your needs and situation. We believe your financial security and quality of life deserve personal attention from a trusted source which is why were are here to educate you and assist you in making informed decisions.

longevity
100
years of trusted service
connection
4
generations
family-owned
accessibility
6
locations across Central MA

Awarded for service you can rely on.

Gaudette Insurance is proud to be a recipient of the MAIA Five Star Award of Distinction and has been nationally ranked among the top 30 independent agencies for customer service, growth, stability, and financial management.

What you can expect from us.

As an independent agency, we represent over 30 leading insurance carriers, giving you more choice and flexibility.

Personalized Solutions
Get the power of choice with insurance that's designed for your unique needs.
Knowledgeable Service
We'll be there for you with reliable service and support to help you make informed decisions.
Trusted Relationships
You can rely on us to simplify the insurance process and advise you on your insurance.

Insurance for every need.

From protecting your home and car to securing your business, we offer coverage tailored to you.

learn more

Personal Insurance

Protect what is most important to you with personal insurance solutions.
learn more

Business Insurance

Safeguard the future of your business with business insurance solutions.
learn more

Industry Insurance

We offer insurance by industry tailored to help safeguard your business.
why gaudette?

We are an independent insurance agency.

With that comes many advantages.

reason #1

We represent multiple insurance companies.

We represent different insurance companies so we can offer you a variety of policies unique to you. We do the shopping and the hard work when it comes to helping you find insurance.
our insurance companies
reason #2

We are insurance advisors.

We want you to make an informed decision on your insurance coverage. Through education, we work to simplify the process so you can make an informed decision based on your needs.
meet our team
reason #3

We are by your side every step of the way.

You’re never on your own when it comes to your insurance. We’re here for you and work with the insurance company on your behalf.
read our reviews
reason #4

We offer a wide variety of insurance solutions.

Your insurance needs are unique, your insurance coverage should be too. We find insurance solutions for you by offering a wide variety of coverage options.
see insurance solutions
reason #5

We are there for you in your time of need.

Signing the dotted line is not the last step, it’s the first step of our relationship to you as our client. We’re there for you when you need us most to guide you along the way.
contact us
our history

Learn more about our story.

where it all began.

1920s

In the 1920s, Roy Gaudette was just a young man—with polio. But Roy was determined not to let disability prevent him from living a worthwhile life. He opened the Gaudette Insurance Agency near Grafton Common in 1926 and began writing auto insurance policies for friends and neighbors alike.
Roy’s initial success convinced younger brother Gerry that there might be a future in insurance. At the age of 16, Gerry Gaudette, Sr. set up his own agency in the Rockdale section of Northbridge and both businesses flourished.

Around this time, their sister, Doris, joined to help. In 1938, she married Vincent Choquette. Since our clients’ wages were paid in cash, she often accepted premium payments at church on Sundays. She remained a key employee for over 35 years until her death in 1968.

When Roy passed away 1945, the two agencies were merged, and became known as Gaudette Brothers until our incorporation in 1955.

In 1962, Gerald Gaudette, Jr., armed with a college degree in insurance from the University of Pennsylvania, joined his dad and dedicated himself to expanding the business throughout the Blackstone Valley. Over the years, Gerry oversaw more than a dozen acquisitions of other agencies and a steady growth of the business. By the 1980s, Gaudette Insurance had become the largest insurance firm in the Blackstone Valley.
the birth of a family business

1930s

to

1980s

a new generation.

1990s

With a degree from Tufts and an MBA from Babson, Lee Gaudette joined the firm in 1990. Starting as a commercial account executive, Lee worked his way through the ranks, moving to sales manager in 1996, vice-president of sales in 1997, and ultimately president of the agency in 1999, becoming the third generation of Gaudette's to guide the agency.

“When you take the helm of a successful family business, you gain a deeper sense of responsibility that extends beyond yourself,” says Lee. “My father built a simple business model for the agency that continues to be the company’s guiding principle. He liked to say, ‘always put our client’s interests first, and they will reward you later.”
In the sixteen years that Lee has been at the helm, two additional agencies have been acquired and revenues have nearly doubled. Lee attributes much of his success to his father’s business model, and education, and to Frank Bartucca, who served as president of the company from 1995 to 1999. “Frank played a key role in my development, helping me make the transition from sales to financial management, client and carrier relations, and finally executive functions.” Bartucca joined the firm in 1979 and was recently recognized for 25 years of consecutive service.
rapid growth over time.

1990s

a legacy of service.

2003

Gerry Gaudette passed away in September of 2003, leaving a legacy of community service, sound financial management, and the ability to see the larger Blackstone Valley picture. “He was the first to look at the Blackstone Valley as a distinct entity,” recalls Gerry’s son Lee. “He was trying to brand and position the Blackstone Valley as a region long before the ideas came into vogue.” And Lee’s goal is to carry on his father’s vision.
Among Blackstone Valley businesses that began in the 20th century, Gaudette Insurance stands at the top, both in terms of financial success and the legacy of service the organization provides to the Blackstone Valley community. Gaudette Insurance Agency has been recognized both by the Independent Insurance Agents of America as a “Best Practices” agency—one of the top 30 agencies nationwide for customer service, growth, stability, and financial management and by the Massachusetts Association of Insurance Agents with the prestigious Five Star Award of Distinction.

Great-Uncle Roy would be proud.
where we are today.

2025

request a quote