Gaudette Insurance Agency is here to help you learn about your auto insurance coverage options. In this roadside assistance guide, you’ll learn about options for roadside assistance and alternative coverage options like towing and labor in Massachusetts.
We’ll answer some very common driver coverage questions like:
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What is roadside assistance?
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What does roadside assistance cover?
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Is Towing and Labor Roadside Assistance?
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Options for MA Car Towing and Labor Insurance.
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How do I get roadside assistance if I don’t have coverage?
Read our AAA vs. Insurance Roadside Assistance: The Ultimate Guide for Massachusetts Drivers to learn which option will be best for your auto insurance coverage. When we’re faced with a roadside emergency in Massachusetts, having reliable assistance is crucial to our safety. Three popular options are AAA (provided by AAA NorthEast), Towing and Labor, and Roadside Assistance provided by your auto insurance company. This guide will help you understand the key differences and determine which option is best for you.
Find Free Roadside Assistance in Massachusetts
Did you know that Massachusetts offers free roadside assistance? It’s true. The Massachusetts Department of Transportation (MassDOT) provides free roadside assistance to motorists on designated state highways, sponsored by MAPFRE Insurance. This valuable program offers assistance for various situations, including flat tires, running out of gas, and disabled vehicles. I’ve personally had them help me twice on Route 290 in Worcester when I had a disabled vehicle.
“MassDOT can help you with emergency roadside assistance when you need it the most. Sponsored by MAPFRE Insurance, our team of 45 vehicles patrol the state’s high-traffic roadways to provide assistance. You’ll see them throughout the state as they patrol their 34 routes to assist with everything from road debris to disabled vehicles. From flat tires to running out of gas, our roadside assistance will help you free of charge. What you need to know.”.
You can learn more about the free Roadside Assistance available to you in Massachusetts on the State of Massachusetts Roadside Assistance website.
NOTE: In case of a roadside emergency, 1. Prioritize your safety. 2. If you are experiencing car trouble, activate your hazard lights, move to the breakdown lane (if possible), and 3. call 911. Note your location (mile marker, nearest exit) and assess the situation. Stay with your vehicle, but exercise caution. Remember, Massachusetts offers free roadside assistance on designated highways through the MassDOT Highway Assistance Program, sponsored by MAPFRE Insurance.
Most Popular PAID: AAA Roadside Assistance in Massachusetts
AAA (American Automobile Association) is one of the most well-known and widely used providers of roadside assistance in Massachusetts. This Massachusetts Roadside Assistance guide will explore the key features, benefits, and considerations of choosing AAA for your roadside assistance needs.
What is AAA in Massachusetts?
Triple AAA is the “American Automobile Association”. The “American Automobile Association is a federation of motor clubs throughout North America. AAA is a privately held not-for-profit national member association and service organization with over 60 million members in the United States and Canada”. Wikipedia
What is the AAA and what does it do?
AAA stands for the American Automobile Association. It’s a non-profit organization that provides a wide range of services to its members, including roadside assistance.
Here’s a breakdown of what AAA offers:
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Roadside Assistance: This is the core service of AAA. It includes things like:
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Towing: If your car breaks down or is involved in an accident, AAA will tow it to a nearby repair shop.
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Jump Starts: If your car battery is dead, AAA will come to your location and jump-start your vehicle.
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Tire Changes: If you have a flat tire, AAA will change it for you.
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Fuel Delivery: If you run out of gas, AAA can deliver fuel to your location.
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Lockout Assistance: If you lock your keys in your car, AAA can help you get back in.
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Travel and Planning: AAA also offers a variety of travel and planning services, such as:
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Travel Guides and Maps: AAA provides members with access to detailed maps and travel guides.
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Travel Discounts: AAA members can often receive discounts on hotels, rental cars, and other travel expenses.
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Trip Planning Services: AAA can help you plan your trips, including booking accommodations and making reservations.
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Other Services:
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Insurance: AAA offers a variety of insurance products, including auto, home, and life insurance.
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Financial Services: AAA also offers financial services, such as banking and credit cards.
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AAA membership can provide peace of mind and valuable assistance in a variety of situations. You can join AAA here.
What are the Pros and Cons of AAA?
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Pros of AAA Northwest in Massachusetts:
Extensive Local Network: AAA Northwest boasts a wide network of service providers throughout Massachusetts, ensuring quick and reliable assistance when you need it most.
Comprehensive Roadside Assistance: Beyond towing, AAA offers a range of services including jump starts, tire changes, fuel delivery, lockout assistance, and more.
Travel and Vacation Planning: AAA members in Massachusetts enjoy exclusive discounts on travel accommodations, attractions, and rental cars, making your next trip more affordable.
Trusted Reputation: AAA has a long-standing reputation for reliability and excellent customer service, providing peace of mind on the road.
Member Benefits: Enjoy a variety of member benefits beyond roadside assistance, such as travel and leisure discounts, and access to exclusive events and resources.
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Cons of AAA Northwest in Massachusetts:
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Higher Cost: AAA membership fees can be higher than the cost of roadside assistance through your insurance. “I went online and the cost for AAA Northeast was very affordable in Marlborough MA 01752. My local AAA MA cost was only $30.50 for Basic, $54 a year for Plus, and $70 a year for Premium“. I’ve noticed they limit you now to only 4 calls per year. If you have more than 4 calls in a year, consider buying a more reliable vehicle.
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Service Variations: Service levels and coverage may vary by membership tier.
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Massachusetts Auto Insurance Towing and Labor Top 3 Coverage Questions
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What is Massachusetts Auto Insurance Towing and Labor Coverage? Towing and Labor coverage is an optional add-on to your Massachusetts auto insurance policy. It provides financial assistance for unexpected roadside emergencies.
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How does Massachusetts Auto Insurance Towing and Labor Coverage work? Coverage: This coverage typically covers the cost of towing your vehicle to a nearby repair shop or a designated location. It may also cover on-site repairs for minor issues like jump-starting your battery or changing a flat tire. Limitations: Coverage limits and specific services offered vary between insurance companies. Some policies may have limitations on the distance towed or the number of service calls per year.
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What are my options for Massachusetts Auto Insurance Towing and Labor Coverage? Insurance-Provided Towing and Labor Coverage, many auto insurance companies in Massachusetts offer towing and labor coverage as an optional add-on to your policy in the amounts of $50 or $100.
Massachusetts Auto Insurance-Provided Roadside Assistance (Least Popular)
It’s most popular with online auto insurance companies like Allstate’s Roadside Assistance, The Hartford’s 24/7 Roadside Assistance for AARP Members, GEICO, Progressive’s Roadside Assistance & Trip Interruption Claims, National General offers roadside assistance benefits through the National General Motor Club, Nationwide’s 24 Hour Emergency Roadside Assistance, and Liberty Mutal’s 24-Hour Roadside Assistance and it’s typically an increased cost compared to Towing and Labor on most Massachusetts personal automobile insurance companies.
Many auto insurance companies in Massachusetts offer roadside assistance as an optional add-on to your policy. This coverage can be invaluable in case of unexpected car troubles.
What does Auto Insurance-Provided Roadside Assistance typically cover?
In Massachusetts, roadside assistance can be a valuable addition to your auto insurance policy.
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Towing: Covers towing your vehicle to the nearest qualified repair shop within a specified distance.
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Jump Starts: Offers assistance if your vehicle’s battery is dead.
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Tire Changes: Covers the changing of a flat tire.
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Lockout Assistance: Helps you regain entry to your vehicle if you’ve locked your keys inside.
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Fuel Delivery: Provides a limited amount of fuel if you run out of gas.
Remember to review your policy carefully to understand the specific coverage limits and any exclusions.
Important Considerations:
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Coverage Limitations: Roadside assistance coverage can vary significantly between insurance companies. Some may have limitations on the distance they will tow your vehicle or the number of services provided per year.
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Cost: Roadside assistance is typically an additional cost on your auto insurance policy.
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Alternatives: Consider alternative options like AAA membership, which offers comprehensive roadside assistance services.
Contact Gaudette Insurance today to discuss your Massachusetts auto insurance needs and explore roadside assistance options that best suit your budget and driving habits.
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Auto Insurance-Provided Roadside Assistance Pros:
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Convenience: Often included with your auto insurance policy at a lower cost or as an add-on.
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Simplicity: Streamlined process as it’s integrated with your existing insurance policy.
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Auto Insurance-Provided Roadside Assistance Cons:
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Limited Coverage: Typically offers more limited services compared to AAA, such as basic towing, jump starts, and tire changes.
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Coverage Variations: Coverage limits and service providers can vary significantly between insurance companies.
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Potential for Lower Service Standards: Some insurance companies may contract with less reputable towing providers, leading to longer wait times or lower quality service.
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Claims Activity: Companies like Travelers and Progressive rate of towing and labor insurance claims. Using roadside assistance frequently can impact your insurance rates. Insurance companies, such as Travelers and Progressive, may consider your claims history when determining your premiums. Frequent use of towing and labor services could potentially lead to higher rates or difficulties obtaining coverage from other insurers in the future
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Top 10 MA Roadside Assistance Frequently Asked Auto Insurance Questions
Understanding your roadside assistance coverage is crucial for peace of mind on the road. This guide will answer some common questions about roadside assistance options available to Massachusetts drivers.
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What is roadside assistance? Roadside assistance OR insurance coverage is a service that helps drivers when their vehicle breaks down or they have trouble driving.
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What does roadside assistance cover? Roadside assistance insurance in Massachusetts typically covers jump starts, flat tires, fuel delivery, tows, vehicle lockouts, and winching.
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How can I access roadside assistance? Call your auto insurance company’s 24/7 roadside assistance phone number immediately.
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How do I get roadside assistance if I don’t have coverage? If your auto insurance or vehicle warranty doesn’t include roadside assistance, you can usually add it as an option to your existing policy. You may also find lower rates when switching to a new auto insurance provider that offers competitive roadside assistance coverage.
Call Gaudette Insurance at 1-508-234-6333 to discuss your options and find the best coverage for your needs.
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Is Towing and Labor Roadside Assistance? No, while closely related, Towing and Labor coverage is a specific type of roadside assistance included within many auto insurance policies. It’s not a separate entity but rather a coverage option that reimburses you for the costs associated with towing your vehicle and minor on-site repairs.
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What does roadside assistance mean in insurance? At Gaudette Insurance, we understand that unexpected car troubles can happen to anyone. That’s why we offer roadside assistance as an optional add-on to your auto insurance policy.
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What does Roadside Assistance mean for our clients? Simply put, it’s a safety net. If you experience a breakdown, such as a flat tire, dead battery, or lockouts, roadside assistance provides valuable assistance. Here’s what our roadside assistance coverage typically includes: Towing: We’ll cover the cost of towing your vehicle to the nearest qualified repair shop or a designated location. Jump Starts: If your battery is dead, we’ll send a technician to jump-start your vehicle and get you back on the road. Tire Changes: Need a tire change? Our roadside assistance covers the cost of changing your flat tire. Lockout Assistance: If you lock your keys in your car, we’ll help you regain entry. Contact Gaudette Insurance today to learn more about roadside assistance options and find the coverage that best fits your needs.
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Which car insurance is best for roadside assistance? Choosing the Best Roadside Assistance for You At Gaudette Insurance, we understand the importance of reliable roadside assistance. While many insurance companies offer this coverage, finding the best option for your needs requires careful consideration. Key Factors to Consider: Coverage: Carefully review the specific services offered by each company, including towing limits, service areas, and exclusions. Customer Reviews: Research customer reviews and ratings to see what other drivers have experienced with different providers. Your Driving Habits: Consider your typical driving habits and the level of roadside assistance you’re likely to need. Top Providers to Consider: AAA: A renowned provider with a vast network and excellent service. Progressive: Known for innovative technology and often includes competitive roadside assistance options. State Farm: A well-respected insurer offering robust roadside assistance coverage as part of many policies. Gaudette Insurance Can Help! Our experienced agents can help you compare quotes from various insurers, analyze coverage options, and find the best roadside assistance solution for your individual needs and budget. Contact us today for a free consultation and let us help you find the peace of mind you deserve on the road.
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Why do car insurance companies ask so many questions? Car insurance companies ask many questions to accurately assess your risk and determine the appropriate premium. This involves gathering information about your driving history (accidents, violations), vehicle details (make, model, year), personal information (age, occupation, marital status), location, and desired coverage levels. This data helps them assess your risk, prevent fraud, and ensure fair claim evaluations. For example: In case of an accident, having comprehensive information allows the insurance company to properly assess the claim and determine the payout amount.
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What does Plymouth Rock Assurance’s roadside assistance for personal auto policies in Massachusetts cover? Our company partner, Plymouth Rock Assurance’s roadside assistance for personal auto policies in Massachusetts covers a variety of services.
Flat tire replacement: A professional will replace your flat tire with your spare.
Lockout service: A representative will help you open your doors or call a locksmith
Emergency fluid delivery: Up to two gallons of gas and water will be delivered at no cost
Battery service: An emergency jump-start will be provided.
Concierge service: A representative will help you find a hotel, rental car, ATM, or contact loved ones or work.
Towing: Your car will be towed to a repair facility or dealer of your choice within 25 miles.
Roadside assistance is available 24/7 across the United States.
Plymouth Rock also offers other optional auto insurance company coverage including Medical Payments Coverage. Your Auto MedPay, pays for reasonable medical and funeral expenses for certain individuals.
Substitute Transportation: Reimburses you for a rental car or other substitute transportation.
Get Home Safe: Covers your one-time, one-way cab fare home if it’s unsafe for you to drive.
Gaudette Insurance Can Help
Our experienced agents can help you compare coverage options, find the best roadside assistance solution for your needs, and ensure you’re adequately protected on the road.
Contact Gaudette Insurance today for a free quote and let us help you find the peace of mind you deserve.
Best Additional Massachusetts Roadside Assistance Reading & Online Resources
To further enhance your understanding, consider exploring these additional resources:
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Your Insurance Provider’s Website: Review the details of your current roadside assistance coverage or explore available add-on options.
Gaudette Insurance Agency Inc.’s Company Articles
Learn more about coverage options, company news, rates, and prices in 2025 and beyond with Gaudette Insurance Agency Inc.’s company articles and blog posts.
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Our Massachusetts-based Gaudette Insurance Agency Inc. Online on Social Media
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Contact Auto Insurance Agents for Roadside Assistance Coverage at Gaudette for Assistance
Understanding your auto insurance policy is essential for protecting your assets and making informed decisions about your coverage. At our Five-Star Gaudette Auto Insurance Agency, we are committed to ensuring that you comprehend every aspect of your policies.
Whether you have questions or need assistance reviewing your insurance, our dedicated team is here to help you navigate your needs confidently. Visit or contact us at one of our multiple locations throughout Massachusetts for personalized support and guidance. Your peace of mind is our priority!
Ready to protect what matters most? Call us today at 1-508-234-6333 for your free quote on car and home insurance!
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